Job Summary
The L&D Officer supports the planning, coordination, and execution of training and development programs across Pivotage and its clients.
The role ensures smooth delivery of in-person and virtual learning initiatives, manages e-learning platforms, and provides logistical and administrative support that enhances the effectiveness of Pivotage’s training service line.
Key Responsibilities
- Coordinate training logistics, including scheduling, venue setup, communication, and participant management.
- Support the design, preparation, and distribution of training materials (manuals, slides, workbooks).
- Manage e-learning platforms (uploading content, tracking learner engagement, troubleshooting).
- Assist facilitators and trainers with session delivery, both in-person and online.
- Provide basic facilitation support for entry-level or internal training sessions.
- Track, monitor, and evaluate training attendance, participation, and feedback.
- Compile post-training reports, feedback analysis, and recommendations for program improvement.
- Liaise with vendors, facilitators, and external training partners to ensure program quality.
- Maintain the training calendar, ensuring timely communication of upcoming programs.
- Contribute to the creation of a knowledge repository for learning materials and resources.
- Support the Head, HR Client Service in scaling training programs and digital learning solutions.
Professional Requirements
- Bachelor’s degree in Human Resource Management, Education, Business Administration, or related field.
- 1–3 years’ experience in training coordination, HR, or L & D support.
- Additional certifications in Training & Development, L&D, or HR (e.g. CIPM, ATD) are an advantage.
- Exposure to managing e-learning platforms or virtual training sessions preferred.
