Our Client is a leading commercial Bank and Financial Service provider specializing in delivering Personalized solutions to individuals, business and institutions. Currently, they are hiring for Partnership Manager, Private Banking (ABO-MGR)
The Ideal Candidate Will Be Responsible For:
- Leading the strategic agenda through balance sheet growth, customer acquisition and retention, and profit and loss targets to support the overall achievement of the business strategy.
- Ensuring achievement of profitability targets through revenue maximization and prudent cost management.
- Implementing Bank-wide go-to-market strategy for new initiatives, working with relevant departments and stakeholders to drive execution.
- Driving achievement of growth and acquisition of new customers through development and maintenance of quality products, propositions, and solutions relevant to businesses.
- Building and maintaining strategic and productive relationships with stakeholders to drive the development and delivery of business solutions and revenue growth.
- Ensuring effective customer loyalty programs for networking and deepening Personal Banking market penetration.
- Facilitating proactive relationship and excellent customer engagement by operating as a committed and main point of contact for clients in the branch and offering banking solutions that satisfy the customer’s requirements in line with each of the personal banking segment’s value proposition.
- Recommending and explaining banking services and products to clients based on their needs.
- Accounting for all relevant segment or product metrics as applicable within the Bank’s policy i.e., risk limit, delinquency, compliance requirements, etc.
- Coordinating the development and deployment of value propositions, product offerings, target segment strategy, and business plan for the Personal Banking business.
- Liaising effectively with the sales team to ensure seamless transfer of clients after a sale has been concluded to Relationship Management.
- Developing and monitoring specific sales and marketing campaigns with relevant stakeholders to leverage market opportunities that generate new sales and increase market share.
- Proactively identifying cross-sell opportunities within own portfolio of customers to maximise life cycle opportunities.
- Monitoring sales impact on profitability and marketing expenditures.
- Ensuring portfolio health on relevant products by tracking portfolio performance through lead indicators and taking necessary actions to maintain product integrity.
- Referring clients to in-house financial experts and/or relevant bank departments when necessary.
- Providing oversight and ownership of end-to-end processes to ensure execution of onboarding of new customers and fulfilment of products through engagement with relevant stakeholders for the delivery of a seamless customer value proposition.
Requirements
- A minimum of 7 years’ continuous banking experience in sales and credit to the private banking market segment.
- Minimum of a first degree. A postgraduate qualification or relevant professional certification would be an added advantage.
- Good knowledge of Basic Accounting and Financial Analysis, Financial Advisory services, Banking Operations, Leasing, Trade Services, Laws, and regulations relating to Private Banking in part and General banking as a whole.
- Hands-on experience in Credit Analysis & Administration, Sales, Relationship Management, Customer Service, and Product Development functions of a commercial bank at the managerial level.
- Good understanding of economic trends and implications on the banking/finance sector.
- Experience in completing credit applications successfully.